Frequently Asked Questions

Archive 2023-2024

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Additional Resources

School Information

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Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Returning Students: 05/15/2023 - 05/26/2023

Incoming School of Health Professions (except Genetic Counseling Students): 06/19/2023 - 07/03/2023 

Incoming Psychology Interns (Dependents Only): 07/01/2023 - 07/15/2023

Incoming Medical, Graduate, Genetic Counseling Students and Post-Baccalaureate Premedical Scholars: 07/21/2023 - 08/04/2023

Incoming DNP Students: 01/02/2024 - 01/19/2024

Online Enrollment

Your username will be your 6 digit BCM ID with 2 leading zeros.

Online Enrollment Guide

Students with a Qualifying Life Event

Opt-Out/Waiver

Opt-Out/Waiver Periods

The 'Incoming DNP Student' Fall 23-24 waiver deadline ended 01/19/2024. The online waiver system can no longer accept new waiver requests.

AHP Waiver System

Student Training

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Contact

Baylor College of Medicine

For student health insurance inquiries, students are to contact the BCM offices listed below. Please note we do not accept third party inquiries from parents, insurance vendors, brokers, pharmacies or doctor’s offices.

Student Benefits Office

General questions about coverage including waiver or enrolling, waiver denials, coverage while on leave of absence, etc.

[email protected]
1-713-798-1500

Student Account Services

Questions about Student Health Insurance Plan (SHIP) billing and credits.

[email protected]
1-713-798-4322

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected