Frequently Asked Questions

Archive 2024-2025

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Additional Resources

School Information

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Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Optional Dental Plan

Offered in partnership with BCBSTX

Optional Vision Plan

Offered in partnership with BCBSTX

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Returning Students: 05/13/2024 - 05/24/2024

Incoming School of Health Professions (except Genetic Counseling Students): 06/17/2024 - 06/28/2024

Incoming Medical, Graduate, Genetic Counseling Students and Post-Baccalaureate Premedical Scholars: 07/22/2024 - 08/02/2024

Incoming DNP Students: 01/01/2025 - 01/12/2025

Online Enrollment

Your username will be your 6 digit BCM ID with 2 leading zeros.

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Returning Students: 05/13/2024 - 05/24/2024

Incoming School of Health Professions (except Genetic Counseling Students): 06/17/2024 - 06/28/2024

Incoming Medical, Graduate, Genetic Counseling Students and Post-Baccalaureate Premedical Scholars: 07/22/2024 - 08/02/2024

Incoming DNP Students: 01/01/2025 - 01/12/2025

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Contact

Baylor College of Medicine

For student health insurance inquiries, students are to contact the BCM offices listed below. Please note we do not accept third party inquiries from parents, insurance vendors, brokers, pharmacies or doctor’s offices.

Student Benefits Office

General questions about coverage including waiver or enrolling, waiver denials, coverage while on leave of absence, etc.

[email protected]
1 (713) 798-1500

Student Account Services

Questions about Student Health Insurance Plan (SHIP) billing and credits.

[email protected]
1 (713) 798-4322

EyeMed

1 (844) 684-2255
Customer Service

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected