Frequently Asked Questions

Archive 2021-2022


Additional Resources

School Information

Find a Provider

Account Information

COVID-19 Resources

Regulatory Notices


Benefit Information

Plan Highlight Flyer - Eligibility, How to Enroll, Benefits, Premium and Dates

Master Policy

BCBSTX Dental Plan - A 12-month waiting period may apply.

Behavioral Health/Virtual Visits (Flyer) - Care When and Where You Need It

Behavioral Health/Virtual Visits (Video) - Care When and Where You Need It

Prescription Formulary

Preventive Services Member Flyer

Birth Control Covered at 100%

Academic Emergency Services - Medical, Evacuation, Repatriation, Services and Benefits

Summary of Benefit Coverage

Summary of Benefit Coverage Glossary

Academic Student Assistance Program (ASAP)

Protecting Your Physical, Behavioral, and Financial Wellbeing

Learn to Live

Confidential online resources to help you manage your mental well-being

BCBSTX Mobile App - Same Features as (BAM) but for Your Smartphone

How to Register/Login for Blue Access for Members (BAM) - Online Secure Access - Find doctors, get an ID card, view claims and more

ASAP - Academic Student Assistance Program

Learn to Live - Confidential online resources to help you manage your mental well-being

Advantages of Membership

Blue 365 Flyer

24/7 Nurseline

SmartER Care - Advice for seeking care after hours

Tobacco Cessation Coverage

BlueCard PPO Flyer

BlueCross BlueShield Global - Healthcare coverage when you are traveling or living abroad

AcademicBlue Advantages of Membership

AcademicBlue Advantages of Membership


Am I Eligible to enroll in the Student Health Insurance Plan?

Baylor College of Medicine requires that all students enrolled in any BCM academic program, including Post Baccalaureate Premedical Scholars, enroll in the BCM health care program or be enrolled in alternative coverage that meets the requirements established by the college.

Eligible dependents of those enrolled in the plan may participate in the plan on a voluntary basis. 

Cost Sheets

Online Enrollment Periods

Returning Students - 05/17/2021 – 06/04/2021

Incoming School of Health Professions (except Genetic Counseling Students) - 06/21/2021 - 07/07/2021

Incoming Psychology Interns (Dependents Only) - 07/01/2021 - 07/16/2021

Incoming Medical, Graduate and Genetic Counseling Students and Post-Baccalaureate Premedical Scholars - 07/23/2021 - 8/13/2021

Incoming DNP Students - 01/03/2022 - 01/21/2022

Online Enrollment

Your username will be your 6 digit BCM ID with 2 leading zeros.

Students with a Qualifying Life Event

Additional Resources

Opt-Out/ Waiver

The Incoming DNP Students waiver period ended on 01/21/2022. The online waiver system can no longer accept new waiver requests. 

AHP Waiver System

Student Training


Change Address, Phone or Email

It is very important to make sure that your address, phone number, and email address on file at the school are current and accurate. If not, ID cards, explanation of benefits and other notifications about your student health insurance plan may not get to you. If you have moved or your contact information has changed, please make sure you update your contact information with your with Baylor College of Medicine registrar at or 713-798-7766.

COVID-19 Resources

BlueCross BlueShield Global

Healthcare coverage when you are traveling or living abroad

International Claim Form

Used to submit claims for benefits for covered services received outside the United States


Baylor College of Medicine

For student health insurance inquiries, students are to contact the BCM offices listed below. Please note we do not accept third party inquiries from parents, insurance vendors, brokers, pharmacies or doctor’s offices.

Student Benefits Office

General questions about coverage including waiver or enrolling, waiver denials, coverage while on leave of absence, etc.

Student Account Services

Questions about Student Health Insurance Plan (SHIP) billing and credits.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected