Frequently Asked Questions


Baylor College of Medicine

For student health insurance inquiries, students are to contact the BCM offices listed below. Please note we do not accept third party inquiries from parents, insurance vendors, brokers, pharmacies or doctor’s offices.

Student Benefits Office

General questions about coverage including waiver or enrolling, waiver denials, coverage while on leave of absence, etc.

Student Account Services

Questions about Student Health Insurance Plan (SHIP) billing and credits.