Contact Us
Baylor College of Medicine
For student health insurance inquiries, students are to contact the BCM offices listed below. Please note we do not accept third party inquiries from parents, insurance vendors, brokers, pharmacies or doctor’s offices.
Student Benefits Office
General questions about coverage including waiver or enrolling, waiver denials, coverage while on leave of absence, etc.
ask-studentinsurance@bcm.edu
1-713-798-1500
Student Account Services
Questions about Student Health Insurance Plan (SHIP) billing and credits.
sas@bcm.edu
1-713-798-4322
Enrollment Information
Academic HealthPlans, Inc. Hours: M-F 8AM-5PM (CST)
PO Box 1605
Colleyville,
TX
76034
| 1-855-856-4117 |
| Toll-Free |
Benefits/Claims Information
Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas,
TX
75266-0044
| 1-855-267-0214 |
| BCBS Customer Service Hours: M-F 8AM-8PM (CST) |
| 1-800-451-0287 |
| Medical Providers Call |
| 1-855-267-0214 |
| Dental Customer Service |
24/7 Nurseline
| 1-800-581-0368 |