Frequently Asked Questions

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Enrollment Information Benefits/Claims Information

  • Customer Service
    1-855-267-0214
  • Medical Providers Call
    1-800-451-0287
  • Dental Customer Service
    1-855-267-0214
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Change Address, Phone or Email

It is very important to make sure that your address, phone number, and email address on file at the school are current and accurate. If not, ID cards, explanation of benefits and other notifications about your student health insurance plan may not get to you. If you have moved or your contact information has changed, please make sure you update your contact information with your with Baylor College of Medicine registrar at registrar@bcm.edu or 713-798-7766.